Email service issues
Incident
Report for Bitrise
Resolved
This incident has been resolved.
Update
We found one more issue which prevents build & artifact notification emails to be delivered - a fix will be deployed ASAP!
Monitoring
We resolved the email service issue, emails are delivered now properly. We're still monitoring the system but new email notifications (including build success/error and artifact notifications) should be delivered correctly and on time now.
If you previously requested a password reset or a confirmation re-send and the email still did not arrive please try it again and if you'd not get it in less than a minute please contact our support!
Once again we're terribly sorry for the inconvenience and are working on ensuring that no similar email issues will happen in the future.
If you previously requested a password reset or a confirmation re-send and the email still did not arrive please try it again and if you'd not get it in less than a minute please contact our support!
Once again we're terribly sorry for the inconvenience and are working on ensuring that no similar email issues will happen in the future.
Update
We have deployed a fix for resolving the issues with log visibility. We are still monitoring the log queues, but it seems everything is back to normal on that side. We are still working on the email delivery issues.
Update
The current ongoing issue with the email service is causing additional queues in our system that effects the log delivery as well. Due to this the build logs shows up delayed on the build page. We are working on resolving the issue and will update you with addition details going forward.
Identified
We're having issues with our email service. This affects all emails sent by our system. We're working on resolving it ASAP, sorry for the inconvenience.